FAQs

Check below for the answers to some of our most frequently asked questions! Don't see your answer here? If it's a ticket issue, contact custcare@skiddle.com and for anything else pop our customer services team an email on info@escaperecords.co.uk

When Is Ocean Colour Scene?

Ocean Colour Scene are playing 2 shows as part of The Park Series:

Friday 23rd May - East Brighton Park, Brighton

Friday 18th July - The Priory, Hitchin

When Is UB40?

VIP

The VIP area is the perfect way to experience The Park Series. You will be given access to our exclusive VIP area which boasts a cocktail bar, upgraded toilets for vip use only. A viewing garden and a chance to rub shoulders with some of the city’s most influential people. If you’d like to purchase VIP tickets or upgrade and need a little more information and support. Please drop us an email at info@escaperecords.co.uk and include your phone number and our VIP team will give you a call to assist. Look forward to seeing you on the day.

When will I receive my ticket?

Your ticket confirmation will be emailed to you within 24 hours after purchase, and your QR code will be released to you no later than 24 hours before the event. If you do not receive it please check spam and junk mail and if not please contact us at custcare@skiddle.com and they will assist you.

Problem with tickets?

Please email custcare@skiddle.com for all ticketing queries and they will get back to you as soon as possible.

Where can I charge my phone?

There will be a phone charging facilities on site for a minimal fee.

What are the opening and closing times?

Doors are open from 4pm until 10:30pm with a last entry time of 7pm. Unfortunately we will not be able to offer re entry to the site due to licensing conditions and maintaining customer safety.

Can I bring a bag/suitcase?

Only bags smaller than an A4 size will be permitted on site. All bags will be subject to search on entry.

I have a question regarding my ticket purchase?

Please contact the ticketing platform you purchased from.

What age do you need to be?

This is an over 18’s event; ticket holders will have to produce valid ID upon entering the festival.

Where is The Park Series?

The Park Series is hosting 3 shows in 2025:.

Friday 23rd May - Sunday 25th May - East Brighton Park, Brighton

Friday 18th July - Sunday 20th July - The Priory, Hitchin

Friday 13th June - Sunday 15th June - Abbey Park, Leicester

More artists and locations to be announced very soon!

UB40 are playing 1 show as part of The Park Series:

Sunday 25th May - East Brighton Park, Brighton

What can I and can’t I bring?

If you are in possession of illegal substances you may be arrested. Prohibited Items List

Illegal substances. – We operate a zero tolerance on drugs/legal highs – Laughing gas is illegal and will not be tolerated Glass (of any kind) Any item which may reasonably be considered for use as a weapon (including penknives and cutlery) No food or alcohol Personal portable toilets Camping gas canisters Generators of any kind Bean bags & inflatable chairs / loungers Spray cans Laser equipment or pens Fireworks / flares Aerosoles Soft drinks (other than sealed water) Chairs of any kind Umbrella Disposable Vapes

Is there parking?

There will be no parking on site. There is parking in nearby facilities.

Who will be playing at The Park Series?

Ocean Colour Scene will headline both shows. Joining them on these epic evenings of indie rock will be Libertines and Babyshambles front man PETER DOHERTY alongside THE VIEW (Brighton), THE TWANG (Hitchin) plus many more!

Can I leave the site and return?

Unfortunately due to our licensing conditions and customer safety there is no leave and return policy permitted. Once you have entered site your ticket will be scanned and no longer valid for a re entry.

How much alcohol can I bring?

No drinks will be allowed onto the festival site. Our security will be checking bags on entry to confiscate any prohibited items. Any other contraband that is found on your person will also be taken away.

Will there be cash points?

We will have cash points available on site. These will be clearly sign posted upon your entry into the festival grounds. Please make reference to our site map for an accurate location of each individual cash point.

What forms of ID do you accept?

To gain entry to the the event, you must present a valid, original form of photo identification. We will be accepting the following types of ID:

Current UK or overseas driving licence (full or provisional photocard)
Current UK or overseas passport
Valid national ID card (overseas only)
UK 18+ PASS-accredited ID card
Young Scot Card
Ireland Age Card
Armed Forces ID card

Please note:

Photocopies or photos of ID will not be accepted. Only original documents are valid.
This is in line with the national Challenge 25 policy.
Bars on-site will operate their own Challenge 25 checks and manage their own policies accordingly.

If you have any further queries regarding ID requirements, please contact info@escaperecords.co.uk.

What disabled access to you have?

We are committed to making our events as accessible and inclusive as possible.

An accessible viewing platform will be available at the event, alongside accessible bar service and dedicated disabled toilet facilities. Please note that access to the viewing platform is on a first come, first served basis. If seating is essential for your comfort and experience, we strongly advise you to contact us in advance so we can do our best to make appropriate arrangements should a space on the platform not be available.

We also offer complimentary carer tickets for eligible customers. If you require a carer ticket or any additional assistance, please contact us at info@escaperecords.co.uk prior to the event. Alternatively, our event stewards will be available on the day to help wherever possible.

Your comfort and safety are important to us, and we’ll always do our best to support your needs.